◇Privacy
Request Data Deletion
You have the right to request permanent deletion of your PunchMe account and all associated personal data.
What will be deleted
- Your profile information (name, email, phone, date of birth, etc.)
- Face recognition enrollment and biometric embeddings
- Selfie photos captured during check-in
- Attendance records associated with your account
- Device ID and push notification token
Processing time
Deletion requests are processed within 30 days of verification. You will receive a confirmation email once the deletion is complete.
Note: attendance records that your employer is legally required to retain may be kept in anonymised form to comply with applicable labour laws.
How to submit your request
Send your request via email to privacy@hostspica.com. Use the button below to open a pre-filled request in Gmail, or copy the template and send from any email client.
Open in GmailOpens Gmail with a pre-filled deletion request. Fill in your phone number, email, and company name before sending.
Email template
If you prefer to write the email yourself, send the following to privacy@hostspica.com:
Subject: Data Deletion Request – PunchMe Hello PunchMe Support, I would like to request the permanent deletion of my personal data from the PunchMe app. Registered phone number: [your phone number] Registered email (if any): [your email] Company / employer name: [your company name] Thank you.
Employer-managed accounts: If your account was created by your employer, some data (e.g. historical attendance records) may be controlled by your employer. We recommend also contacting your HR or IT administrator to request removal from your employer's records.